Tickets

Tickets

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Creating an account

If you create an account, you don’t need to re-enter your credentials the next time you want to buy tickets. Also after creating an account, you can easily refind the tickets you bought or change the tickets to another date.

This is how it works:

(1) Click the profile icon on the top of this screen and choose “Sign up”

(2) Enter your credentials and click the “Sign up” button

(3) Click on the activation link in the e-mail you received. The e-mail is sent from no_reply@enviso.io to the e-mail address you entered.

(4) You created an account and you can enjoy the benefits.

 

Discounts

I have a discount code. What do I have to do?

Choose your tickets in the ticket shop. When you pay enter the discount code in the ‘Do you have a discount code’ field. Then click ‘use’ to use the code and the discount is processed.

I have a CJP card. Am I entitled to a discount?

When you show your CJP card you will get a 50% discount on the entrance fee. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.

I have an ICOM card. Am I entitled to a discount?

When you have an ICOM card you are entitled to a free visit. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.

I work at Chemelot. Am I entitled to a discount?

You may be entitled to a discount. Please refer to the website of Stichting FSI for the latest information.

I work for the Kerkrade council. Am I entitled to a discount?

When you present your council staff card you will get a 25% discount on the entrance fee. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if you want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.

I work for WML. Am I entitled to a discount?

When you present your WML staff card you will get a 25% discount on the entrance fee. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose ‘Reservation ticket Vriendenloterij VIP TICKET’.

I work for EKK Eagle Simrax. Am I entitled to a discount?

When you show the EKK Eagle Simrax SmartCom app you will get a 25% discount on the entrance fee. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want to make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.
In addition you will also get a 10% discount on purchases in the museum shop when you show your membership card. This discount does not apply to books, reduced items, gift cards and the voucher booklet ‘Auf ins Museum’.

I am a member of Meander eXtra. Am I entitled to a discount?

When you show your Meander membership card you will get a discount of € 3.50 on the entrance fee. You can buy your reduced ticket at the information counter or through the online ticket shop with the Meander discount.
In addition you will get a 10% discount on purchases in in the museum shop when you show your membership card. This discount does not apply to books, reduced items, gift cards and the voucher booklet ‘Auf ins Museum’.

I have an annual ticket for GaiaZOO. Am I entitled to a discount?

When you show a valid annual ticket for GaiaZOO you will get a 25% discount on the entrance fee. Regrettably, you cannot book a ticket online. Please go to the museum information counter if you want make use of this discount option.  What if I want to book a ticket anyway? In that case choose the option ‘Reservation ticket Vriendenloterij VIP TICKET’.
In addition you will get a 10% discount on purchases in in the museum shop when you show your membership card. This discount does not apply to books, reduced items, gift cards and the voucher booklet ‘Auf ins Museum’.

I have a Museumkaart. Is this valid in Discovery Museum?

When you have a Museumkaart you can visit us for free. To get into the museum you scan your Museum Pass at the entrance gates.

Can I buy a Museumkaart at the museum?

Yes, it is available at the cash desk. With the Museumkaart you are entitled to a free visit to Discovery Museum and more than 500 other museums in the Netherlands.

I have a Vriendenloterij VIP CARD. Can I use it to visit the museum?

As VIP-cardholder with the VriendenLoterij you are entitled to free admittance to Discovery Museum. You may also bring one guest for free. What do I have to do? You book the number of tickets you need as ‘Reservation ticket Vriendenloterij VIP CARD’ and scan your VIP Card at the entrance gate. To make use of the (free) entrance ticket for your guest, you go to the information counter.